FAQ
Q1: Can I mix different models in one order?
A: Yes, mixed orders are welcome to help you reduce inventory burden.
Q2: Do you have stock? Is delivery on time?
A: Some regular models are in stock. We strictly follow lead times.
Q3: Do you offer customization or OEM/ODM services?
A: Yes, we offer customization based on your drawings or samples. OEM/ODM services are available.
Q4: Can I customize the packaging?
A: Yes, neutral or custom logo packaging is available upon request.
Q5: Are your products certified?
A: Yes, we can provide ISO, CE, RoHS, and other certifications upon request.
Q7: How can I get a quotation?
A: Please send us your drawings/specs/materials/quantities to our email and Leave your email, and we will provide a quote promptly to your email.
Q8: Can you do EXW/FOB/CIF/DDP terms?
A: Yes, we support various Incoterms. Main shipping ports are Shanghai 、 Ningbo and Shenzhen.
Q9: What’s the lead time for bulk orders?
A: Bulk orders usually take 15–30 days, may vary during peak season or special materials.depending on the order.
Q10: Can I get a sample first? How long does it take?
A: Yes, samples are available. It usually takes 7-10 days depending on the complexity.